Shipping & Delivery
Shipping & Delivery
A well-written Shipping & Delivery section is crucial for customer satisfaction. It provides essential information about order processing, shipping methods, delivery times, costs, and returns.All our shipping charges are calculated on total weight, this includes the weight of both the products and the packaging.
No handling charges & no tax on all orders.
- We focus to deliver the orders within 10-15 business days.
- Custom-made or back orders may take about 3 - 4 weeks.
- Delivery time may vary according to your location.
- All returns must be sent back to us at our contact address at your own cost.
- Only defective items will be accepted for return and exchange.
- The details of your order and your delivery address/postcode will dictate which delivery services you will be offered.
- Please note that DHL & FEDEX are unable to deliver to the PO Box address.
Who do we use to deliver your order?
Our back office systems are fully integrated with DHL & FEDEX which means that when your parcel is dispatched you will receive an email containing your tracking details. This allows both you and us to track your parcel's every move from our office to your door.